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Common queries answered

Frequently asked Questions

Order are filled within 48 hours of being placed. Depending on where you live you can expect to receive your items in the mail within the week.

You can return or exchange any item in the shop. Contact us at godance@sjdt.org if you product is broken or it is not what you wanted. Then send it back to us and we will issue you with an exchange or refund. 

If you need to change your shipping address, please contact us at guidance@sjdt.org within 24 hours. We will ensure the new address is updated. 

When your order is filled you will receive notification and a tracking link. You will be able to track your package online through the postal service.  

For customer support email godance@sjdt.org or call on 408-286-9905.

Please email us as soon as possible on godance@sjdt.org so we can update the system and ensure you get your package. 

We currently only ship within the USA. 

Yes, all of your items will come in one box.

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